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Policy
for 30-day
Free trial
If
we fail to solve your
pest problem you
pay us nothing
I
personally evaluate the products we sell.
We make every effort to increase customer
satisfaction. We offer a 30 day free trial
of all our products. We
ship most orders via Priority mail in order to get
them to you quickly. However, heavier
orders that exceed 8 pounds are shipped via FedEx
ground.
Here
is the way it works.
1.
If you are not satisfied with your purchase for
any reason, you send it back and we refund your
money as outlined in # 2 and # 3 below.
2.
If returned within 45 days of the purchase date we
will refund every dime you paid for the order
including shipping and handling, thus the 30
DAY FREE TRIAL we
offer. We allow the extra time to make up
for delivery time. We want you to have a
full 30 days to evaluate the product.
3.
If returned after 45 days but before 60 days from
the purchase date we will refund the full price of
the purchase, but not the shipping and handling.
Refund not available after 60 day, but if you have
trouble with a unit the manufacture will repair or
replace it up to one year from purchase date on
most items. Details will be outlined in the
manufacturer's warranty policy.
4.
You will be responsible for the return
shipping charges. We recommend that
you obtain a tracking number from the carrier you
ship with or a delivery confirmation from the post
office. This will reduce the likelihood of your
package getting lost. All returns must be
free of damage and in the manufacture's original
package with warranty card and instructions
enclosed. This is necessary for us to get
replacement of opened products.
Our
desire is that you will be satisfied with our
products and service. We don't
want you to feel that we are trying to grab your
money and run. With great products and great
service we would hope that you would be
comfortable recommending us to your friends and
family. If
you are a satisfied customer
your word of mouth advertisement is better than
any advertisement I can buy.
Thanks,
Ken
Returns
are to be sent to:
1st and
Foremost, Inc.
45 E. Hopkins Road
Gilbert, AZ 85296
Toll free
1-877-241-7718 Toll free fax US &
Canada only 1-877-820-0570
International
Fax 480-456-0108 1standforemost@ureach.com
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